Hi All,
I was really excited to learn of a new (to me) FSJ salvage yard when I found out about Jeeprecyclers.com in PA. Has anyone used them in the past? Does anyone have any insight into their business or process? I went on the website and found a part that I needed. The site said it was in stock and even had a picture. I paid for it.
I reached out by phone to confirm the order. I was disappointed to find out that the part pictured was not in stock and he would have to pull one and refurbish it. The guy assured me he was going to do it ASAP because he had another request for the same part. When I followed up a few days later he said the exact same thing but had not done anything yet so I was a little concerned.
Now it's been 2 weeks and they are not picking up my phone calls nor returning my emails. I don't have the part or an indication it's been shipped. My Jeep is sitting at the mechanic's yard, who is also not happy now, and I can't drive it as this part is needed to pass smog inspection and thus register.
I'm very frustrated. Has anyone had a similar or different experience? Is the owner a member of IFSJA and on this message board? I had given them some time as the order was placed leading up to Thanksgiving but now enough time has passed.
Hoping someone can assure me they'll get to it or warn me that this is typical in case I need to try to find this part somewhere else.
I was really excited to learn of a new (to me) FSJ salvage yard when I found out about Jeeprecyclers.com in PA. Has anyone used them in the past? Does anyone have any insight into their business or process? I went on the website and found a part that I needed. The site said it was in stock and even had a picture. I paid for it.
I reached out by phone to confirm the order. I was disappointed to find out that the part pictured was not in stock and he would have to pull one and refurbish it. The guy assured me he was going to do it ASAP because he had another request for the same part. When I followed up a few days later he said the exact same thing but had not done anything yet so I was a little concerned.
Now it's been 2 weeks and they are not picking up my phone calls nor returning my emails. I don't have the part or an indication it's been shipped. My Jeep is sitting at the mechanic's yard, who is also not happy now, and I can't drive it as this part is needed to pass smog inspection and thus register.
I'm very frustrated. Has anyone had a similar or different experience? Is the owner a member of IFSJA and on this message board? I had given them some time as the order was placed leading up to Thanksgiving but now enough time has passed.
Hoping someone can assure me they'll get to it or warn me that this is typical in case I need to try to find this part somewhere else.
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