International Full Size Jeep Association
Home Forums Reader's Rigs Tech Library Trail Stories FSJ-List
International Full Size Jeep Association  

Go Back   International Full Size Jeep Association > Classifieds > "Look Here" for Parts, Vehicles and Vendors > Customer Corner: (Vendor product discussions)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-27-2011, 08:07 PM
Mavawreck Mavawreck is offline
FSJ Maniac
 
Join Date: Jan 02, 2003
Location: Delawhere
Posts: 3,430
Bulltear

Contacted, shipped, and I'm satisfied.
__________________
1988 Jeep Grand Wagoneer
http://www.ifsja.org/forums/vb/showthread.php?t=153928

1996 T100 SR5

Last edited by Mavawreck : 03-15-2011 at 02:55 PM.
Reply With Quote
  #2  
Old 02-28-2011, 01:09 PM
jeepsr4ever's Avatar
jeepsr4ever jeepsr4ever is offline
www.Bulltear.com Chief
 
Join Date: Dec 28, 2002
Location: OOHH NOOO Im from minnesota
Posts: 3,824
You ordered a custom machined part that isnt in stock. Pete is working on it tomorrow and it will be out. I think we will delete most of the custom AMC engine parts from our catalog. We just cant keep aproduction schedule with all the custom part options. I would love to be able to make every part that every heart desires but it just isnt feasable.
__________________
AMC/Jeep Forum
Custom machined AMC/4X4/Race Parts...www.Bulltear.com
///
"We offer performance, reliability and customization for your AMC V8"
Reply With Quote
  #3  
Old 02-28-2011, 03:38 PM
Mavawreck Mavawreck is offline
FSJ Maniac
 
Join Date: Jan 02, 2003
Location: Delawhere
Posts: 3,430
Nuthin' to see here.....
__________________
1988 Jeep Grand Wagoneer
http://www.ifsja.org/forums/vb/showthread.php?t=153928

1996 T100 SR5

Last edited by Mavawreck : 03-15-2011 at 02:53 PM.
Reply With Quote
  #4  
Old 02-28-2011, 06:15 PM
reece146's Avatar
reece146 reece146 is offline
Member
 
Join Date: Feb 23, 2007
Location: ON, Canada
Posts: 137
Quote:
Originally Posted by jeepsr4ever
You ordered a custom machined part that isnt in stock. Pete is working on it tomorrow and it will be out. I think we will delete most of the custom AMC engine parts from our catalog. We just cant keep aproduction schedule with all the custom part options. I would love to be able to make every part that every heart desires but it just isnt feasable.

Please, don't delete those items.

There are those out there that can and will pay for custom stuff and are understanding about the lead times required.

Maybe make the text on the web site state typical lead times in bold for custom items for those less patient and/or those that need to adhere to a time line?

JAT
Reply With Quote
  #5  
Old 02-28-2011, 08:10 PM
florida's Avatar
florida florida is offline
Member
 
Join Date: Nov 15, 2009
Location: Florida
Posts: 179
Quote:
Originally Posted by reece146
Please, don't delete those items.

There are those out there that can and will pay for custom stuff and are understanding about the lead times required.


JAT

X2
__________________
______________________________________________
1977 Cherokee S 4door
D60's front and rear
4.10 Gears/ Grizzly lockers front & Rear
FOA coilovers 16"/ 3link front/ 4link rear
AMC 360/TF727/Blackbox/NP205F
Falken Wildpeak AT 315/75-R16 (35")
http://www.ifsja.org/forums/vb/showthread.php?t=121583
Reply With Quote
  #6  
Old 03-01-2011, 06:36 AM
Mavawreck Mavawreck is offline
FSJ Maniac
 
Join Date: Jan 02, 2003
Location: Delawhere
Posts: 3,430
Situation has been remedied, thanks!
__________________
1988 Jeep Grand Wagoneer
http://www.ifsja.org/forums/vb/showthread.php?t=153928

1996 T100 SR5

Last edited by Mavawreck : 03-15-2011 at 02:53 PM.
Reply With Quote
  #7  
Old 03-01-2011, 10:38 AM
jeepsr4ever's Avatar
jeepsr4ever jeepsr4ever is offline
www.Bulltear.com Chief
 
Join Date: Dec 28, 2002
Location: OOHH NOOO Im from minnesota
Posts: 3,824
Yeah well its just not worth the hassle. You talked on the phone and then posted here. What can we do? A custom item is a custom item and can take time...getting trashed online a little isnt a big deal but when it constantly happens a change must be made and the easiest thing to do is pull product.
__________________
AMC/Jeep Forum
Custom machined AMC/4X4/Race Parts...www.Bulltear.com
///
"We offer performance, reliability and customization for your AMC V8"
Reply With Quote
  #8  
Old 03-01-2011, 08:35 PM
Thumper168's Avatar
Thumper168 Thumper168 is offline
Grease Monkey
 
Join Date: Nov 29, 2010
Location: texas
Posts: 270
I understand why you would do away with some of the special order parts but IMO it comes down to whoever is taking the orders to know roughly how long its going to take, a business is only as good as its word. If the customer is told it will be their in 10 days it should be their close to the time given. If the time frame isnt known it should be told to the customer up front. I know where your coming from but over promising seems to be the problem IMO. With that being said you guys make some quality parts and I would have no issue waiting as long as I knew up front, keep up the good work and dont remove any parts please
__________________
84 Grand Wagoneer
Reply With Quote
  #9  
Old 03-01-2011, 08:57 PM
Carnuck's Avatar
Carnuck Carnuck is offline
FSJ Maniac
 
Join Date: Feb 12, 2011
Location: Lynnwood, wa
Posts: 4,455
Don't pull the product. Just let whoever answers the phone know what's happening. Noting that custom stuff takes longer on the website is just a couple keystrokes, which assures the new customer that the part is really being made and/or wasn't swiped during shipping.
I sent out a tcase to someone several years ago and the tracking showed it go somewhere it shouldn't have, then it disappeared and when queried, it "arrived" 4 months later, but wasn't the same part!
It left my place as 29 spline and arrived as 23 (I still had the trans that had been attached since the factory. Had it been 23 spline, I wouldn't have sold it!)

Now, on another topic. I'm looking for 3 bolt crank pulleys to put a serpentine belt on my 290 that's going into my '82 Honcho.
Reply With Quote
  #10  
Old 03-01-2011, 09:26 PM
jeepsr4ever's Avatar
jeepsr4ever jeepsr4ever is offline
www.Bulltear.com Chief
 
Join Date: Dec 28, 2002
Location: OOHH NOOO Im from minnesota
Posts: 3,824
Pete is the pulley guy but he wont talk on the phone unless you catch him on the couch in the office. He has 3 bolt serp cranks and early serp kits ready to roll. I tell Pete what needs to be done and leave it up to his schedule. You are guaranteed a perfect part when Pete is on the job he doesnt care how long it takes it will be perfect. This is a philosophy we stand by and sometimes that means it takes longer. Rarely do we have a customer that has not liked the parts and often we get praised by the customers when they recieve the parts and have a very high return customer percentage but you know how it goes....you can pick only one

Speed
Quality
Price

As we get busier and busier it sometimes doesnt make sense to offer a old part that only one or two get sold per month. When we started to make V groove pulleys out of solid aluminum they were popular and then we offered then online and they were very popular. We then offered a serpentine kit online and that went crazy but the single one off, two off pulleys just dont make sense anymore so uless we do a production run I think we are pulling the plug on some V belt pulleys soon. Most likely not on crank or water pump we still offer those in 3 or 4 bolt up to 40% under drive (I can feel Pete rolling his eyes)..but definately alternator and power steering are going to be gone soon.
__________________
AMC/Jeep Forum
Custom machined AMC/4X4/Race Parts...www.Bulltear.com
///
"We offer performance, reliability and customization for your AMC V8"
Reply With Quote
  #11  
Old 03-02-2011, 09:03 AM
reece146's Avatar
reece146 reece146 is offline
Member
 
Join Date: Feb 23, 2007
Location: ON, Canada
Posts: 137
Well, if we are talking about the serpentine setup replacing the custom one off stuff I'm all for it. I was worried you were going to pull ALL the custom stuff including the serp setup.

Economy of scale, good quality stuff costs money, I'm all for it.
Reply With Quote
  #12  
Old 03-02-2011, 10:17 AM
jeepsr4ever's Avatar
jeepsr4ever jeepsr4ever is offline
www.Bulltear.com Chief
 
Join Date: Dec 28, 2002
Location: OOHH NOOO Im from minnesota
Posts: 3,824
No we are actually expanding our serpentine line. Soon we will have smog pulleys and a new power steering bracket as well as new kits for the pontiac and buick motors. *gasp
__________________
AMC/Jeep Forum
Custom machined AMC/4X4/Race Parts...www.Bulltear.com
///
"We offer performance, reliability and customization for your AMC V8"
Reply With Quote
  #13  
Old 03-14-2011, 05:34 PM
Mavawreck Mavawreck is offline
FSJ Maniac
 
Join Date: Jan 02, 2003
Location: Delawhere
Posts: 3,430
Taken care of, Thanks!
__________________
1988 Jeep Grand Wagoneer
http://www.ifsja.org/forums/vb/showthread.php?t=153928

1996 T100 SR5

Last edited by Mavawreck : 03-15-2011 at 02:42 PM.
Reply With Quote
  #14  
Old 03-15-2011, 01:35 PM
jeepsr4ever's Avatar
jeepsr4ever jeepsr4ever is offline
www.Bulltear.com Chief
 
Join Date: Dec 28, 2002
Location: OOHH NOOO Im from minnesota
Posts: 3,824
Yes it shipped out this am
__________________
AMC/Jeep Forum
Custom machined AMC/4X4/Race Parts...www.Bulltear.com
///
"We offer performance, reliability and customization for your AMC V8"
Reply With Quote
  #15  
Old 03-17-2011, 10:12 AM
jeepsr4ever's Avatar
jeepsr4ever jeepsr4ever is offline
www.Bulltear.com Chief
 
Join Date: Dec 28, 2002
Location: OOHH NOOO Im from minnesota
Posts: 3,824
This is another reason why the short runs are a bad idea. This is what we get when we rush Pete between production. This was the first power steering pulley he tried to make for you. The second worked out right but the first one blew out of the chuck. Cant rush good things sometimes.


__________________
AMC/Jeep Forum
Custom machined AMC/4X4/Race Parts...www.Bulltear.com
///
"We offer performance, reliability and customization for your AMC V8"
Reply With Quote
  #16  
Old 03-17-2011, 11:10 AM
1jeep's Avatar
1jeep 1jeep is offline
Member
 
Join Date: Jan 20, 2011
Location: Austin Texas
Posts: 211
I had that same thing happen to me on a 15 lb okuma. But my peace was much bigger. I screwed up the program and instead of going HOME it went - and slamed into the chuck. It cracked the turret slide, broke the chuck, the jaws and part went flying through the door.

IT WAS NOT A GOOD DAY!
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bulltear distributor gear set problem. Jeep madness General FSJ Tech 32 01-31-2011 08:10 PM
BULLTEAR! wowsa 3rdelement Customer Corner: (Vendor product discussions) 6 10-08-2010 10:43 PM
BullTear vent fsj1978 Customer Corner: (Vendor product discussions) 7 09-29-2008 12:51 PM
Bulltear HEI Distributor parts... W O S General FSJ Tech 6 01-08-2008 06:13 PM
Bulltear crate motors rockjeep44 Off-Road FSJ Tech 24 11-23-2006 08:00 AM


All times are GMT -6. The time now is 07:59 AM.


Powered by vBulletin Version 3.5.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
corner corner